AI Enabled Field Service Management Solution

Field service refers to work performed in managing the installation, repairing, or servicing products deployed at clients’ places. Field service is an essential part of sales and services. Efficient management of field technicians/engineers is the key to improving customer satisfaction, increasing employee engagement, and cutting costs. Hence a comprehensive solution that coordinates all the operations such as managing customer service contracts scheduling service, dispatching technicians, tracking job status, invoicing, and billing is the best approach to field service management. These activities can be executed and monitored with the field services management tool, provided by a variety of software and solutions.